{"id":239,"date":"2026-07-17T12:44:59","date_gmt":"2026-07-17T15:44:59","guid":{"rendered":"https:\/\/opportunityead.com\/curso\/operador-de-telemarketing\/"},"modified":"2026-07-17T12:44:59","modified_gmt":"2026-07-17T15:44:59","slug":"operador-de-telemarketing","status":"publish","type":"product","link":"https:\/\/opportunityead.com\/?product=operador-de-telemarketing","title":{"rendered":"Operador de Telemarketing"},"content":{"rendered":"

O telemarketing ou telemercadologia \u00e9 o termo que designa a promo\u00e7\u00e3o de vendas.<\/p>\n

Cronograma:<\/b>
– Hist\u00f3rico, conceito e aplica\u00e7\u00e3o do telemarketing
– O que \u00e9 um Call Center
– Diferen\u00e7as entre o telemarketing ativo e receptivo
– Televendas \/ Perfil
– Televendas \/ Perfil Parte 2
– Televendas \/ Perfil Parte 3
– Resultado, Produtividade e Comportamento
– Telemarketing Ativo
– Etapas do m\u00e9todo telelucro
– Modelo de Script
– Obje\u00e7\u00f5es
– Ficha de obje\u00e7\u00f5es
– Telemarketing Receptivo
– Script Receptivo
– Script Receptivo Exemplos
– Sac
– Scripts
– Resumo
– Pr\u00f3ximos Passos
– As tr\u00eas linguagens sensoriais
– Avalia\u00e7\u00e3o e \u00cdndices
– Mundo do Martketing
– Cobran\u00e7a
– Final do curso
– Curr\u00edculo com anexo<\/p>\n","protected":false},"excerpt":{"rendered":"

O telemarketing ou telemercadologia \u00e9 o termo que designa a promo\u00e7\u00e3o de vendas.<\/p>\n","protected":false},"featured_media":237,"template":"","meta":{"_opportunity_course_hours":0},"product_brand":[],"product_cat":[16],"product_tag":[],"class_list":["post-239","product","type-product","status-publish","has-post-thumbnail","product_cat-uncategorized","first","instock","virtual","purchasable","product-type-simple"],"_links":{"self":[{"href":"https:\/\/opportunityead.com\/index.php?rest_route=\/wp\/v2\/product\/239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opportunityead.com\/index.php?rest_route=\/wp\/v2\/product"}],"about":[{"href":"https:\/\/opportunityead.com\/index.php?rest_route=\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/opportunityead.com\/index.php?rest_route=\/wp\/v2\/media\/237"}],"wp:attachment":[{"href":"https:\/\/opportunityead.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=239"}],"wp:term":[{"taxonomy":"product_brand","embeddable":true,"href":"https:\/\/opportunityead.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_brand&post=239"},{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/opportunityead.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_cat&post=239"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/opportunityead.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproduct_tag&post=239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}